Security & Compliance
Your data security and privacy are our highest priorities
Enterprise-Grade Security
Sovrana implements comprehensive security measures to protect your sensitive business data and AI systems. Our security framework is built on industry best practices and continuous monitoring.
ISO 9001 Certified
Quality management systems ensuring consistent service delivery and continuous improvement.
ISO 27001 Certified
Information security management systems protecting against data breaches and cyber threats.
Data Protection Measures
End-to-End Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards.
Access Controls
Multi-factor authentication, role-based permissions, and principle of least privilege access.
Data Residency
Client data is stored in secure, compliant data centers with full geographic control options.
Backup & Recovery
Automated backups with 99.9% uptime guarantee and comprehensive disaster recovery procedures.
Security Monitoring & Response
- 24/7 security operations center (SOC) monitoring
- Real-time threat detection and automated response systems
- Regular penetration testing and vulnerability assessments
- Incident response team with escalation procedures
- Security awareness training for all team members
Compliance & Certifications
AI System Security
Our AI and automation systems are designed with security-first principles:
- Secure model training with data anonymization
- AI model versioning and integrity verification
- Isolated execution environments for client workflows
- Regular security audits of AI system components
- Transparent logging and audit trails
Third-Party Security
All delivery partners and vendors undergo rigorous security assessments:
- Due diligence and security questionnaires
- Contractual security requirements and compliance
- Regular security reviews and assessments
- Data processing agreements (DPAs) with all partners
Security Incident Reporting
If you identify a security vulnerability or incident, please report it immediately:
Emergency Security Contact
Email: security@sovrana.ai
Phone: +966 55 850 1748 (24/7 Security Line)
Response Time: Within 1 hour for critical issues
Contact Our Security Team
For security-related questions or concerns:
Email: security@sovrana.ai
Phone: +966 55 850 1748
Address: Jeddah, Saudi Arabia